Shipping & Delivery Policy
PYC Education Private Limited, operating as Pratham Youth Community (PYC). Last updated 24 September 2026.
Nothing is shipped
PYC Navratri passes are digital. We do not sell or ship physical products, and no shipping or delivery charge is added: the price at checkout is the full amount you pay.
How your pass reaches you
After a successful payment, your pass voucher is sent on WhatsApp to the number you booked with, from PYC Navratri’s WhatsApp, +91 94089 08085. It normally arrives within a minute, and always within 24 hours.
On the night
Show the voucher at the box office at the festive entry of M K Farm house, Super City Road, Near Science City, S.P. Ring Road, Bhadaj, Ahmedabad, on the night you booked. Gates open 7:30 PM.
If your voucher has not arrived
Check the WhatsApp number you booked with. If there is still nothing, message +91 94089 08085 or write to team@pyccommunity.com with your name and payment ID. We will re-send the voucher, or refund the payment in full if the booking could not be made. You can also reach Neel Panchal at neel@pyccommunity.com.
Contact
About a booking: WhatsApp +91 94089 08085 from the number you booked with, or write to team@pyccommunity.com. Anything else: Neel Panchal, neel@pyccommunity.com, +91 94286 01039.
PYC Education Private Limited, operating as Pratham Youth Community (PYC), Chenpur Village, Ahmedabad, Gujarat 382470, India.